Privacy policy.

The following policy statement explains how Recovery Advantage protects the privacy of information transmitted over the Internet from visitors to our website or our mobile application, our branded pages on social media services. Recovery Advantage takes the privacy of its website visitors and course attendees seriously and is committed to safeguarding user information in full compliance with law, as described in this privacy policy, which explains among other things: The personal information that Recovery Advantage collects from students and the protections employed by Recovery Advantage in safeguarding such personal information.

Non-personal data

Recovery Advantage collects some generic information automatically, solely to help us determine the success and usefulness of its web and social media sites. This generic information, which does not reveal the identity of the visitor, includes: the country of origin, time spent on the website, most and least popular pages, browser and operating system and the originating website of the visitor. This information aids Recovery Advantage improve its services by enhancing more popular areas of the website.

Personal data

Recovery Advantage only obtains specific data about visitors to its’ internet sites when such data is supplied voluntarily, e.g. when visitors send contact enquiries or places a booking. We then use the data for the purpose of fulfilling the visitors' requests. Recovery Advantage only collect personal data that is adequate, relevant and not excessive for the purposes for which they are collected.

Recovery Advantage may share data with trusted partners who provide professional services to help develop our sites and help us perform statistical analysis, send you email or postal mail, or provide customer support. As such all third parties are prohibited from using your personal information except to provide these services to Recovery Advantage. We will not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

 Data protection

Under no circumstances, unless with written authorisation, is the content of Recovery Advantage learning material to be shared, distributed, altered or copied in any way or format. All learning materials are subject to copyright.

We seek to protect your Personal Data using appropriate technical and organisational measures. However, we cannot and do not guarantee or warrant that such techniques will prevent unauthorised access to Personal Data or other information about you that we collect and store. Unauthorised entry or use, hardware or software failure, and other factors may compromise the security of such information at any time.

Recovery Advantage will not sell or reveal information obtained about its visitors to anyone outside of Recovery Advantage unless: authorised by the visitor, it is legally required, or such disclosure is required to protect the safety of employees, visitors, customers, or property. We do not send junk (spam) email, although in some instances, when Recovery Advantage wishes to contact customers via email, respond to messages, or transmit information requested by a visitor, we will use email.

Laws & Safety

Recovery Advantage will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Recovery Advantage; (b) protect and defend the rights or property of Recovery Advantage; and (c) act under exigent circumstances to protect the personal safety of users of Recovery Advantage , or the public.

Our personal data retention policy

We retain your Personal Data for the period of time you are studying with Recovery Advantage and a further 5 years after your last CPD course completion date, in case you wish to continue studying with us.

 In some cases, we may retain your Personal Data for longer, if doing so is necessary to pursue our legitimate business interests (but only if those interests are not overridden by your own interests, rights and freedoms), comply with our legal obligations, resolve disputes or collect fees owed, conduct audits, or if doing so is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we dispose of your Personal Data securely, but may retain some information in a depersonalised or aggregated form but not in a way that would identify you personally.

As stated above, you can request us to erase some or all of your Personal Data from our systems, and you can delete your account with us at any time, by emailing stevebedfordpt@gmail.com